Certificate
This certificate program prepares students to be knowledgeable, capable, and enthusiastic employees who can procure, display and deliver products and services to customers profitably in a retail setting. Students will gain the skills and expertise needed to manage retail projects as well as make and communicate decisions related to human resources, profits, productivity, and safety when managing the operations processes of a business unit.
This is a high demand, high skill and high wage program as defined by the Michigan Community College Network.
Career Outlook in Michigan
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Program is also available online.
2020-2021 Academic Requirements
It takes a large number of people working in customer-facing roles as well as behind-the-scenes in a retail operation to keep employees, customers and investors happy. Students who complete this certificate will be knowledgeable, capable and enthusiastic employees who can procure, display and deliver products and services to customers profitable in a retail setting. Students will gain the skills and expertise needed to manage retail projects as well as make and communicate decisions related to human resources, profits, productivity and processes when managing the operations aspect of a business unit.
- Division
- Business/Computer Technologies
- Department
- Business Department
- Advisors
- Donna Rochester